Customer Service
Why does a button not open?
If a button is not opening, that likely means that the page intended for the button is not ready yet.
What do I do if someone is not following the forum rules?
If someone in the forum is becoming a disturbance to others, please report it in the moderation form. We usually analyze whether this is a repeated occurrence or a simple mistake before coming to a decision. However, extreme cases will be dealt with immediately.
Why are items on the screen cut off?
If something on the screen isn't fully displayed, that means that the item has not been adjusted properly on the editor. If you run across this error, please report it in the bug report form.
How does the asset shop work?
Everything is free but you must use the proper credits listed on the videos. However, items in the asset store can not be copied or sold to others. Please see our Terms of Service for further information.
Why does something show on desktop but not mobile?
Not everything on desktop can be optimized to fit on mobile because of the smaller screen size. Please use desktop for the fullest experience.
When will R.E.D. Talks and Reviews Start
While there is no confirmed date for when R.E.D. Talks and Red's Reviews will begin, there are currently topics posted that we plan to go over.